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Accessible Attorneys Offering Personalized Legal Services

Frequently Asked Questions About Consumer Law

Here are questions many people may wonder about regarding consumer law. Feel free to send your own questions through our intake form. We also encourage you to come back from time to time, as we plan to post more consumer law questions and answers over time. Do you see your question below? If not, ask us by phone, by email or in person at our Denver law firm.

Consumer Protection FAQ

Does Colorado have a lemon law and how can it help a victim of auto dealer fraud?

Yes, Colorado has a lemon law. According to the lemon law, its provisions cover “self-propelled vehicles, including pickups and vans, sold to a consumer in this state.”  The lemon law covers these vehicles only within the first year of ownership, from the date the vehicle was put into service. When a  vehicle of this type needs mechanical repairs over and over within the first year, consumers may be entitled to a replacement vehicle or refund rather than get more repairs.

The lemon law presumes that you purchased a lemon after “a reasonable number of attempts” to repair a defect. This presumption applies if the same defect remains after it has been subject to repair four (4) or more times within the first year after the date of original delivery. This presumption also applies if the vehicle is out of service by reason of repair for thirty (30) or more business days of the repairer within the first year after the date of original delivery.

What are other types of auto dealer fraud?

Auto dealer fraud may include deceptive, bad deals involving used or new cars. When a dealer misrepresents a vehicle, refuses to make a needed repair according to warranty or charges a higher price at the closing of the sale than what was originally offered, a consumer may seek legal recourse.

What is salvage fraud?

Salvage fraud is a particularly pernicious type of ripping off used by vehicle dealers. When you buy a vehicle, they are supposed to provide you with an accurate accident and repair history on the vehicle. However, sometimes salvage yards and vehicle auctioneers will hide the true history, so you end up buying a vehicle that has been totaled by the insurance company or has serious accidents on its report without even knowing it. This is fraud.

What if the used car dealer calls me back to renegotiate our deal after I’ve purchased a car on a finance plan?

You should be extremely cautious if a car dealer wants to renegotiate the terms of your financing after you’ve purchased the car. This is commonly called a “yo-yo” scam. It’s a form of predatory lending and it usually results in interest rates significantly higher than what you have agreed to. Call us right away if a car dealer wants to renegotiate your loan after the fact. We can protect your rights.

What should I do if I think I’ve been scammed or bought a lemon?

First, it’s important to remember that you have legal protection and you have rights as a consumer. However, it is often complicated and challenging to exercise those rights if you’ve been frauded or scammed. The best thing to do is discuss your case with a lawyer from our firm. We can look at your situation and help you determine whether you have a case and what steps you should take.

We Can Help You

You are not alone if you have been taken advantage of in the marketplace. Send us an email or call us. You can talk about your case with an experienced lawyer from our firm with no obligation.