Awaiting the arrival of your new car has you excited. In working closely with the dealer, you informed its team what you wanted in the vehicle, including down to the color of the car. They listened, and you listened. Now your car is ready to pick up.
However, within a week of the purchase, you sense something is wrong with this new car. You contact the dealer and set up an appointment. But even after the initial repairs, the problems continue. After several attempts to fix the new car, your patience comes to an end. You want this resolved by getting your money back or a replacement vehicle. You have Colorado’s lemon law on your side.
State lemon law applies to new cars
The state’s lemon law protects consumers who purchase new motor vehicles. Having a warranty in place is a necessity for helping your resolve any problems. When problems surface during warranty, the dealer gets the chance to remedy the situation and make repairs.
And make sure to build an airtight argument supporting your case by:
- Make sure to follow the guidelines of the warranty. As part of it, oftentimes you may be required to take your vehicle to the dealer for repairs.
- Maintain careful records of repairs and correspondence with dealers. Document service repairs, keep receipts and work orders, retain notes during conversations. Documentation provides the evidence.
However, if you purchase a used vehicle, you may be at the mercy of such unscrupulous dealers. There is no definite answer as to whether you can return a used car since the Colorado lemon law only applies to new vehicles. Much of this, though, depends on the dealer’s “exceptional benefits” pertaining to used cars. For example, in such instances, an option may exist in exchanging the vehicle, but you may have a limited time in doing so.
But you likely have a case if the dealer relied on untruths in fraudulently selling the used car to you. Some of those untruths may include tampering with the odometer, failing to disclose structural damage or that major repairs are necessary, and hiding the car’s history such as its former life as a rental.
Less-than-exemplary auto dealers, sometimes, prey on the gullible. Do not let them bully, intimidate or fast talk you. It is wise to understand the potential threats you face when purchasing a motor vehicle with a poor history new or used.